FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
We ship all over the United States
How long does shipping take?
Once your order has shipped if it goes Standard Shipping is 5 to 7 business days, Expedited shipping is 3 - 4 days. This does not including weekends or holidays.
How do I track my order?
Once your order has shipped you will get a email with a tracking number
Returns
How do I return an item?
If you need to return a order please refer to our return policy, Send us a email to heiferscraftshack@gmail.com if you can't find it
How long does it take to process my return?
Once we receive the return and confirm it qualifies for a return 1 to 2 business days
Can I exchange for a different item?
Please send a email to heiferscraftshack@gmail.com to see if your order qualifies for a exchange
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What Social's do you have?
We have Facebook, TikTok, Instagram
Do you do live sells
Yes we do live sells on Facebook, TikTok and Craft Fairs, Check our social pages for dates and times